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After more than 20 years in napkin production, this manufacturer in Azerbaijan had plenty of experience buying and operating equipment, including machines sourced from Europe. When it came to the next purchase, the customer compared the available options and chose Xinyun for its value for money.
The order was for an automatic transferring napkin tissue machine for 230 × 230 mm napkins, with a specified capacity of 2,000 sheets per minute. After the machine was completed, the customer traveled to our factory with an interpreter to inspect it in person. During the visit, the customer also purchased wear parts—a practical step ahead of the planned installation in November 2026.
This project brings together an experienced napkin producer and a machine selected for a defined product size and output requirement. The immediate milestones are equipment completion, the customer's factory inspection and preparation for installation.
| Ubicación del cliente | Azerbaijan |
|---|---|
| Negocio del cliente | Established napkin manufacturer with more than 20 years of experience |
| Equipo básico | Máquina de transferencia automática de servilletas de papel |
| Napkin specification | 230 × 230 mm |
| Specified capacity | 2,000 hojas / min |
| Inspección de fábrica | Customer visited with an interpreter after machine completion |
| Instalación planificada | Noviembre 2026 |
| Further investment plan | Additional 300 mm production line toward the end of 2026 |
Equipment photograph from the Azerbaijan project materials.
The customer's selected equipment is the automatic transferring napkin tissue machine. Within Xinyun's published product range, this type of machine can be combined with automatic napkin packing equipment to connect production and packing in one workflow.
For factories considering automatic packing, Xinyun offers the XY-BT-298 packing machine, with a listed speed of 50–70 bags/min. Selecting the packing equipment alongside the napkin machine helps match pack format, transfer arrangements and production requirements.

Automatic packing equipment from Xinyun’s product range.
For a manufacturer already familiar with napkin production, purchasing another machine means looking beyond a specification sheet. Product size, paper handling, packing compatibility and the ongoing cost of keeping equipment running all deserve attention.
This customer's previous purchases of European machinery provided a useful point of reference. After comparing equipment, the customer considered Xinyun's offering competitively priced for its capabilities and placed the order.
An established operator chose a new supplier after comparing equipment, then traveled to see the completed machine firsthand. That sequence makes this project a useful example for manufacturers reviewing their next investment.
The selected machine is specified for 230 × 230 mm napkins at 2,000 sheets/min. These two figures give the project a clear starting point, but a useful line proposal also needs to account for the paper being processed and the way finished napkins will be packed.
For a similar investment, we recommend reviewing the complete workflow before settling on a configuration. A fast napkin machine needs a suitable downstream arrangement if its output is to move efficiently through packing.
Moving napkins from one stage to the next can become a repetitive task in a production workshop. An automatic transfer arrangement helps connect those stages and can reduce the need to move stacks manually between operations. The practical benefit depends on how the transfer system and packing equipment are configured together.
Xinyun's published machine features include tension-control units, automatic web correction and servo-controlled unwinding. These functions are designed to help manage how the paper feeds through the machine. For a buyer, they are worth examining alongside the headline speed: controlled paper feeding supports the conditions needed for consistent downstream processing.
A useful factory trial should therefore include the intended paper specification and finished napkin format wherever possible. It gives the buyer a better basis for reviewing the machine than speed alone.
The published equipment description also includes paper-break protection and automatic speed reduction as the raw-material roll runs out. Such functions are intended to help the machine respond to interruptions in the paper supply. They do not eliminate the need for operator supervision, but they are relevant features to review when planning daily operation.
Explore Xinyun’s production line features and configuration options.

Machine details shown on Xinyun’s production line product page.
Once manufacturing was complete, the customer came to Xinyun's factory with an interpreter to inspect the equipment. For an overseas purchase, an in-person visit provides an opportunity to look at the physical machine and discuss questions directly with the supplier before installation.
The customer also bought wear parts during this visit. Preparing suitable replacement parts in advance can make routine maintenance easier to organize and reduce reliance on arranging every replacement shipment only after a part is needed.
Installation is planned for November 2026. Xinyun's published service terms provide for a technician to assist with installation if required, with travel and local expenses borne by the buyer. An operating video is also supplied with the machine. Commissioning responsibilities, the scope of operator instruction and the service schedule should be agreed for the individual project.
The first outcome is the customer's decision to purchase after comparing equipment. The next is tangible progress: the machine has been completed, the customer has visited the factory to inspect it, and wear parts have been purchased ahead of installation.
For this project, value for money won an order from a manufacturer with more than two decades of industry experience. The factory visit and advance purchase of wear parts added practical preparation for the next stage.
The customer also plans to purchase an additional 300 mm production line toward the end of 2026. For manufacturers considering more than one napkin format, reviewing each size against the intended product range is a sensible way to approach further investment.
The customer compared equipment and considered Xinyun’s offering good value for money. Previous experience with European machinery provided a reference for evaluating the next purchase.
The customer selected a machine for 230 × 230 mm napkins with a specified capacity of 2,000 sheets/min. For your own project, discuss the paper specification, folding format and packing arrangement together when selecting equipment.
Check exactly where each quotation starts and ends. A napkin-making machine handles production, while a complete line can include transfer and packing equipment. Review the machine list, the connections between machines and any handling still required from operators.
Begin with the napkin sizes your customers buy. Then confirm the folding format, compatible raw paper and packing requirements. Do not assume that one quoted machine can make both formats without checking its size range and changeover requirements.
Compare the number of napkins produced per minute with the number of napkins in each pack and the packer's suitable operating rate. Sheets/min and bags/min describe different stages of the process, so they should not be compared directly. Pack format and transfer arrangements also need to be reviewed together.
This customer visited with an interpreter after machine completion. If you would like a similar inspection, discuss the timing and what you want to review when arranging the order.
Confirm the technician's responsibilities, installation schedule, operator instruction and buyer-paid travel expenses. Xinyun's product page describes installation assistance if required and an operating video supplied with the machine. Put the agreed project arrangements in writing before delivery.
Keeping appropriate wear parts on hand can simplify maintenance planning, particularly for an overseas factory. Ask which parts are relevant to your machine, how they are replaced and what quantities suit your expected operation. The Azerbaijan customer purchased wear parts during the factory visit.
Are you comparing napkin machines for a factory in Azerbaijan, or planning the next investment for an established tissue-converting business?
Send us your target napkin size, paper specification, required output and packing format. We can discuss a suitable configuration and the details that need to be checked before you place an order.
Contact Xinyun to request a quotation and technical layout for your project.
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